Privacy Policy — Good Luck Ginie

1. Information We Collect

We collect information you provide directly, including:

Account details (name, email address, password)
Birth data (date, time, and place of birth for astrological calculations)
Payment information (processed securely through Razorpay; we do not store card details)
Communications (consultation messages, support tickets, reviews)
Profile information you choose to provide

2. How We Use Your Information

We use your information to:

Provide and personalise astrology services, reports, and remedies
Process payments and maintain transaction records
Communicate with you about your account, services, and updates
Improve our platform and develop new features
Ensure security and prevent fraud
Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with:

Astrologers you engage with for consultations and prescriptions
Payment processors (Razorpay) for transaction processing
Service providers who assist in platform operations (hosting, analytics)
Law enforcement when required by applicable law

4. Data Security

We implement industry-standard security measures including encryption, secure socket layer (SSL) technology, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention and record-keeping.

6. Your Rights

You have the right to:

Access and review your personal data
Correct inaccurate or incomplete data
Request deletion of your account and associated data
Opt out of non-essential communications
Export your data in a portable format

7. Cookies & Tracking

The Platform uses essential cookies for authentication and functionality. We may also use analytics tools (such as Google Analytics) to understand usage patterns. You can manage cookie preferences through your browser settings.

8. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies.

9. Children's Privacy

The Platform is not intended for children under 18. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect upon posting on the Platform. We will notify you of significant changes via email or platform notification.

11. Contact

For privacy-related questions, contact us at support@goodluckginie.com.